PXI 8310 Cardbus doesn't work with HP compaq nx9105 laptop

[sciup1]

Hi,
I have to install a NI PXI 8310 Cardbus on a  HP compaq nx9105 (which is a tested laptop) with a processor ADM Athlon 64, 350 MHz, 1 GB RAM, Win XP Pro. The PCMCIA controllers are "Controller Texas Instruments PCI-1620 Cardbus Controller with Ultramedia".
I follow the instruction of Installation Guide and after installing the Cardbus driver I shut down the computer, I insert the Cardbus 8310, and when I power Up a message of error is showing.
"One or more card was not configured in your system. If you are seeing this message for the first time, please use the NIDocker icon on your taskbar, select 'Reset Bridge Settings', and reboot the system. If the issue persist etc..."
I do these actions and when I reboot the same error arises.
On Control Pannel's System Manager I can see the situation in the attachment. The PCMCIA controller doesn't work and on the properties of the device it is written that "the specified device generates a resource conflict (code 12)".
Please Suggest.
Regards
Pietro

[Castel]

Hi Pietro,

based on the error you are seeing, it might be cause by improper installation of the driver or controller. The installation instructions specify that once the driver is installed you have to reboot the laptop twice before you try installing the 8310. If you complete only one reboot, the driver might not finish the configuration which later corrupts the installation of the 8310. Therefore, try the following:

• disconnect the 8310 from the laptop

• uninstall the driver

• re-install the driver

• reboot the laptop twice - after you re-boot once there should be a prompt asking you to reboot again

• install the 8310

If this does not resolve the problem, run 

<a href="http://www.drivertools.net/Products/Utilities/EngineeringUtilities/PCIScope.htm

">PCIScope</a> - a third party software (you can get 14 day free trial version) - and send me a capture of the diagnostic. PCIScope is software that is evaluates and debugs the PCI bridge/subsystems.

I have seen the list of laptop compatible with the NI Cardbus, but your PC is tested with a different controller. So it is possible that the laptop is incompatible due the different controller. With the PCIScope capture we can better determine the root-cause of the problem. If this indeed is the case, we will revise our documentation as far as what laptops with which controllers are supported.

MarcoC

NI Italy

[Castel]

Sorry, the link where is possible to download trial version of PCIScope is:

http://www.drivertools.net/Products/Utilities/EngineeringUtilities/PCIScope.htm

Ciao