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Cannot connect to FSL0010 with QuickSyn Lite software

With the FSL0010 synthetizer connected to a PC with a USB cable, I get an error messsage from QuickSyn Lite software after I select the comm. port  :


"Error -1073807360 occured at property Node (arg 1) in VISA Serial Port (Instr).vi->FSW Open.vi->QuickSyn Lite SFP.vi

Possible reason(s):

VISA: (Hex 0xBFFF0000) Unknown System error (miscellaneous error)."

Any hint on how to solve this issue?
We tried with various computers and USB cables.

Additional info:
PC OS : Windows
Software Version : 1.1.1

Regards,

Julien S.


  

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Hello, do you have the QuickSyn Lite software ?

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