Automation Explorer does not see PCI card or software

[mhester]

I just installed a new NI PCI-6527 card in my computer along with NIDAQmx 8.0, Automation Explorer 4.0 and LabView Run TIme Engine 7.1.1.  Unfortunantly, Automation Explorer does not see the card or the software and refresh does nothing.  The PCI card appears in the Device Manager, and the driver installed without any problems.  The software also appears in the list of programs.  I have tried reinstalling the software and card a couple of times and using a different PCI slot but get the same result.  I finally tried a different computer,  and the card worked fine there.  However, I need to use this card in the first computer, so I would appreciate any suggestions on fixing this problem.   

[Hal_L]

Hi,

You have done all of the right things to troubleshoot this issue so far. Since the board does work on the second machine, it leads me to believe that the problem is still due to a corrupt driver installation on the original computer. I recommend installing NI-DAQmx 8.1 on the first machine as well as Traditional NI-DAQ 7.4.1. If you are still unable to detect the board on that computer, then you should contact National Instruments Technical Support directly.

Regards,
Hal L.