03-07-2013 09:33 PM
Hi folks,
I've recently come across the error message:
"Microsoft Visual C++ Runtime Library Runtime Error!
Program: Program: C:\...\LabVIEW.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."
This occurs when I try to open the Interactive Test Panel from the project tree for a Softmotion axis. I'm using two 9514 modules using hardware and setup specified here: http://www.ni.com/pdf/manuals/375516b.pdf. This is only a recent issue as I have previously been able to use the Interactive Test Panel for this setup. The only actions I have taken recently were installing Xilinx 12.4 SP1 and configuring/running the 9514 Basic Move (FPGA) example for my setup. I have tried to reinstall the NI Visual C++ Redistributable Package (x86) to no avail. Any insight as to how I can resolve this issue would be greatly appreciated. I would really like to avoid a clean install of Labview and/or Windows.
03-08-2013 12:54 PM
Hi Uxorious,
If you can tell me what version of SoftMotion and LabVIEW you are using, I should be able to give you a workaround without a clean install.
Thanks,
03-08-2013 02:16 PM
Hello Paul,
I'm currently using LabVIEW 2011 (SP1) and Softmotion Module 11.1.1. Thank you.
03-08-2013 04:21 PM
Hi Uxorious,
Please check your private messages. For anyone else viewing this thread and experiencing a similar issue (crashes while adding an axis to the project, crashes using interactive test panel, or crashes using the gain tuning panel), please send me a private message with detailed information about the crash.
Thanks,
06-20-2013 05:24 AM
Hi
I'm also facing the same issue..
06-24-2013 09:22 AM
I am also having the same issue. What is the workaround for this issue? I have been looking everywhere and can't seem to find a solution.
06-25-2013 08:12 AM
Have you sent PaulRB a private message with your crash logs and reports? I would recommend doing this and make sure to reference his ealier post.
06-25-2013 11:21 AM
I did send him with a private message about a week ago with no response yet. That's why I posted here- to see if I could get a response this way.
09-26-2014 02:27 PM
I just got this error at the windows login screen on two XP machines after installing the 2014F132 bit runtime engine
09-29-2014 05:09 PM
Oligarlicky,
Have you sent PaulRB a private message with your crash logs and reports? Try that out and see if you can get a response (make sure you reference this thread).
If you don't hear back, I would recommend reposting your issue in new thread with some more details specific to your application. This thread has been relatively inactive and you might get better exposure by starting fresh.
Regards,
Neil Dorsey
Applications Engineering