Power failure during cRio software installation in NI MAX

[Felixir]

I experienced a power failure while installing operating software on my cRIO-9068.

I can connect to the cRio in NI MAX, but now get the following error message when trying to format the device or install new software:

"Installation to the specified target has already begun. Multiple installations are not allowed at the same time."

I have tried resetting both the target as well as my PC without success.

Restarting the target in safe mode did not help.

When trying to upgrade the firmware, I get the following error:

There was a problem updating the firmware for this device.
Error code: 800407E2

I found a support page indicating that I have to run NI MAX as an administrator, but this did not change anything.

Does this mean the cRio is bricked?

Any help would be much appreciated.

- Felix

[nanocyte]

I've only done that a couple times and each time I was able to resolve it by entering safe mode. From there, I was able to format the system. Can you hook up a serial port to the unit? There might be some clues there.

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA03q000000YIMICA4&l=en-US

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA03q000000YHpxCAG&l=en-US