Unable to connect to cDAQ-9138

[Michhack]

I unable to connect to a cDAQ-9138 using NI-Max, the cDAQ-9138 is running labview real-time 18.0.1. In Ni-Max I get the following message "The device at this address is not supported by the drivers installed on the host". Does anybody know which drivers I need to install?

[eanegkan]

Hi Mitchhack,

NI-DAQmx is required in order for you to communicate with the cDAQ.

The version of NI-DAQmx that you require depends on what Operating System you're using as well as what cDAQ modules are being used with the cDAQ-9138.

NI-DAQmx 18.0 supports the cDAQ-9138 and LabVIEW Real-Time 18.0.1 as long as you're using Windows 10/8.1/7 SP1. 

This information can be found in the readme page.

However, I would recommend that you check that your cDAQ modules are also supported with this version of NI-DAQmx.

If not, you can check which modules are supported in which version of NI-DAQmx on the NI-DAQmx First Available Hardware Support page.

Please see Device Not Supported Error Setting Up NI Network DAQ Device for some other troubleshooting suggestions if this error persists after installing NI-DAQmx.

Thanks,

Ellin

[Michhack]

This was resolved by installing the 2017 device drivers.

https://www.ni.com/en/support/downloads/drivers/download.ni-device-drivers.html#327639