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Unable to use myRIO

Hey,

I'm searching for help because I wanted to use my myRIO today for the reason I have a Project in school and i need to use it.

My Problem is that I'm unable to use it.
Problems:
When i plug it in via USB, the USB Monitor shows up and the options to go to LabVIEW and Launch the I/O Monitor are greyed out. So i cannot click on them. If i Launch the getting started wizard it shows that the myRIO is connected and if i click on next it shows the error "Ensure that LabVIEW myRIO Toolkit is properly installed on your computer.". And i don't know what to do about it.
Second point is that if i go into NI Max and to the myRIO and then click on add/delete software i can install the Linux RT System Image 2022 Q3 but if i then click on OK it shows the next error saying " Error formatting the data carrier" and detailed "At least one object of the software set was not found at the storage location".
I also tried the myRIO of my teacher but his device worked properly and had no issues, both him and me don't know what the reason for this could be.
I am kinda new to the myRIO so I would appreciate any help.

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