Unsupported ethernet chipset on Desktop PC RT Target?

[Moults31]

Hi,

I am currently attempting to configure a desktop PC as an RT target. My ethernet chipset is the Intel® I217-LM Gigabit Clarkville Ethernet, and I am using LabVIEW Real Time Module from LabVIEW 2013 SP1.

My issue is that I have formatted the C: drive so that the PC now attempts to boot into the RTOS, but an error message displays the following:

Unable to find boot program c:\ph_exec.exe. Booting into Safe Mode...

No supported network devices found. A network adapter with a supported ethernet chipset is required.

and it immediately reboots.

Is my chipset only compatible with LabVIEW RT 2014 and newer? If i upgraded to that software would my problem be fixed? Or Would I be better off purchasing and installing an older ethernet chipset?

Any help is greatly appreciated!

[The_Right_Choice]

Hey Moults31, 

I just sent you an email regarding the information you were looking for. 

For the community, the  Intel® I217-LM Gigabit Clarkville Ethernet chipset is supported in LabVIEW Real-Time 2014 and newer. It currently does not work with LabVIEW 2013 SP1 and older.

For information on Requirements for a Desktop PC, check out this NI White Paper that discusses each version and software/hardware requirements. 

Hope this helps everyone out!

[dork_matter]

Hello Douglas,

Can you provide me with a link that updates the white paper you reference to include Real-Time 2016?

Regards,

dork_matter

[David22JRA]

Hello dork_matter

What you can do, it is to use the tool to see if the system has all the requirements. See the link below.

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000019LwrSAE&l=en-US (Test My PC for Compatibility with LabVIEW RT)

On the other hand as you can see in this link: https://www.ni.com/en/support/documentation/supplemental/08/requirements-for-desktop-pcs-as-phar-lap.... The 2014+ means that we have not modified something in the newest versions.

Regards

[quan.wang@pansino.com.cn]

Ethernet Chipsets  support  Intel 219 ？

or USB3.0  Real Time Support？