SCXI-1001 doesn't see modules.

[jaquinla]

My SCXI chassis thinks that it is empty.

I have an SCXI-1001 chassis (fuses are good), with an SCXI-1102C module, an SCXI 1121 module, and an SCXI-1126 module. I have LabVIEW 7.0, and NI-DAQ 7.1. I have a MIO 6071E card, and a 6040E card. My OS is Windows XP.

[Matthew C]

Hello,

Thank you for contacting National Instruments.

Check to make sure that none of the pins on your DAQ card(s), cable(s), cable connector, or modules are bent. Also, make sure that you are not using a SH68-68D1 cable. These cables are designed for use with our digital boards and pins 19, 35, 43 and 56 aren�t connected. This is problematic for the SCXI chassis because pin 19 or DIO 4 for e-series boards is used to control the chassis. A quick test to see if this is your problem is the digital cables are black and the others are grey. You will need to use a SH6868 (grey) cable.

If neither of these suggestions resolves your problem, let me know.

Matthew C
Applications Engineer
National Instruments

[jaquinla]

I ordered an SCXI-1349 cable, and a SCXI-1353 cable. The boxes the cables came in are labeled so. Both cables have a description listing SCXI connection. The NI website illustration shows both cables being grey; my cables are black. Could I have been sent the wrong cables?

[Matthew C]

Hi,

Check the part number physically printed on the cable. Look for a number such as 183432-0x or 776574-49x. These numbers will usually follow a printed 'National Instruments' on the cable. It is possible that the cables you have are correct, but if they are black, there is a good chance they are digital cables. The part number will verify this. You can also compare the part number yourself to the ones listed online.

If we determine that you do have the correct cables, make sure you also check the integrity of your pins. A slightly bent pin is very often the cause of the problem you are experiencing. If you notice any pins that are bent, try straightening them out with a screwdriver.

If we determine that neither of these possibilitie
s is the source of your problem, we will look into further.

Matthew C
Applications Engineer
National Instruments