windows does not recognize driver for pci-4461

[Ruthy_J.]

Hello,I am currently running windows xp with labview 7.0 on my computer.  Recently trying purchased and trying to install PCI-4461 Audio Analyzer PC card.  I downloaded the latest driver 9.0.2 off the NI website.  After the install I verified the driver exist by using the Measurement & Automation tool.  However, window does not recognize any driver for the hardware. When I point it to the directory where the driver is "suppose" to exist, windows gives me an error message saying that the driver does not exist or is corrupted.  I've tried uninstalling and reinstalling several times. Has anyone ran into this problem and can give me some advise?  I know that the version on DAQmx 9.0.2 is not compatible with the version of labView I am running.  However it should not affect windows from locating and installing hardware. Thank you,Ruth

[EricS.]

Hi Ruth,

Did you install the PCI-4461 card in your computer before or after you installed the DAQmx 9.0.2 drivers? It would be best to install the drivers first and then the card.  Windows XP will pop up the New Hardware Wizard, saying it detected new hardware.  Click Next, and then to Search for Drivers Automatically.  Do not try to navigate  and select the appropriate driver folder.  As long as the drivers are installed correctly Windows will be able to find the correct driver automatically.

You can also remove the PCI-4461 card and try it in a different PCI slot.  This will cause the new hardware wizzard to appear on the next restart.

Eric S.