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Are there bugs in SE 2.5?

If I click the "Add Step" in the toolbar, the window comes up with the options, but as soon as I move my mouse off the button, the window disappears.  I can work around this by right-clicking in the project view.

In Options, when I click on the selection arrow button, and the options appear, they disappear as soon as I move the mouse off the button.  I can work arroung this by double clicking the catagory which then cycles through the available options.

The above are not serious, but if this is not supposed to happen, then there may be an underlying issue which could be the source of the more serious problems I am experiencing with the actual acquiring of data.  I have done a search and gone through most of the posts in this section but have not seen anything relevant.

I am working with a downloaded version of SE 2.5 for evaluation.  I removed and re-installed the software (from the initial download) to no avail.  The hardware is a 6008.  Thanks for any help you can offer.
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We are not aware of any issues like this.  It may be related to your video driver and any "enhancements" that come with it.  If you have things like the virtual desktop or extra desktop managers you can try turning those off and see if the issue goes away.
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There is indeed something wrong with my laptop video because when I installed the same download on my desktop, the problem went away.  I cannot imagine what is on my laptop that can cause that problem.  Do you know of any utility that I could use to investigate this?

However the other problems I am experiencing appear to be common to both systems.  I have tried to be systematic in trying to document the behavior but it is too erratic to make any sense of.  So what I am going to do now is tell you what happens in this one simple acquisition.

With the laptop, and a fresh boot, fire up SE as the only program running.  Set up an analog input step for two inputs, ai1 and ai2.  Use default values (1k sample rate, 1k samples to read, continuous, +/- 10 volts, differential, no scaling).  This provides for a 1 second iteration, preferably updated every second.

For the first run, the display in the ‘step setup’ updates every 9 seconds.  Stop the run after a few minutes.  Start the run and now the display updates every second.  Stop again after a while.  Start the run and update is again every second.  Stop the run after a while.  Repeat.  It is now every 9 seconds.  For each run/stop cycle in this sequence, the display update periods in seconds are:
9,1,1,9,1,9,1,9,9,9,9,9,9
I now unplug the device and plug it in again.  The update sequence becomes:
1,9,1,1,9,1,9,9,9,9,9
unplug and plug back in, and the sequence becomes:
1,9,1,9,1,1,9,1,9,1,1,9,9,9,1,1,1,9
 Unpluging and pluging in the device appears to initially reset the updates to the correct 1 second value.

Now change sample rate to 5K/s and 5K samples.  The display update sequence becomes
2,1,2,2,2,1,2,2,1,2
Even though the sampling rate has been increased, the update period has been reduced, although it is still eratic.

Change sample rate to 100samples/s and 100 samples.
I now get error 200284 (samples have not been acquired…..)
In the ‘advanced timing’ tab of the ‘step setup’, I change the ‘timeout (s)’ from the default value of 10 to a value of –1 (infinite).
Hit run, and the display updates at 1 second intervals.  Stop and then run again and now get error 200279 (samples no longer available ….. ). Stop and run and same error.  Repeat, same error.
Unplug and plug back in.  and the update sequence becomes:
1,1,1,1,error 200279,1,1,1,1,1,1,1,1,error 200279,unplug/plugin,1,1, error 200279, error 200279
So slowing down the sample rate appears to make things worse.

 

Switch to desktop and start at the same initial conditions (1K etc).  The sequence is:
1,1,1,1,1,9,1,1,1,1,9,9
The problem does not go away by switching computers, although in this example it is not as severe.  I have been doing more complicated acquisitions with a lot of what appear to be erratic problems, but they could all be related to this update issue.

Am I correct to assume the program is smart enough to know if there is anything wrong with the initial program download (checksum etc.)?


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