Why do the TEDS information for my microphones not appear in Sounfd and Vibration assistant when I create an acquire step?

[tardif.b]

I used to have the TEDS panel for my microphones when I was creating a new step to acquire data in the Sound and Vibration assistant.  It is not the case today.  Any idea?

[JustinP]

Hello,

I am going to need a little more information about your issue:

1. What version of Sound and Vibration Assistant are you running?

2. What OS are you operating with?

3. Have you conducted any system upgrades recently? If so which ones?

4. Are you able to configure these devices in Measurement & Automation Explorer?

This information will help in troubleshooting this issue.

Thank you,

Justin

[tardif.b]

1. What version of Sound and Vibration Assistant are you running?  2010

2. What OS are you operating with? Vista Business Service Pack 2

3. Have you conducted any system upgrades recently? If so which ones?  See note

4. Are you able to configure these devices in Measurement & Automation Explorer? Yes

Note: The TEDS features stopped to work after I installed the following:

Does this help?

[JustinP · Accepted solution]

Hello,

It seams like your TEDS configuration in Measurement & Automation has been lost.  If you open Measurement & Automation then you can configure your TEDS device to see something similar to the attached picture.  Once configured in Measurement & Automation then close out of Sound and Vibration Assistant and restart it. Sound and Vibration Assistant simply polls Measurement & Automation for TEDS devices that are configured there. 

Thank you,

Justin

[tardif.b]

Little detail but so important.  Problem solved.  Thanks!