Broken USB B port on Roborio 2.0

[JimB1731]

Took the roborio 2.0 off last year’s robot to bring as a spare to Houston champs and saw the plastic middle of the USB B port was gone and pins were bent.

straightened out the pins but still not a suitable port for tethering to the roborio.

What can we do?

Will you be at Worlds with replacements if this turns out to be an RMA?

FRC Team 1731

Photos included 

 

 

[JimB1731]

Been almost 2 weeks with no reply - is there something going on with NI?

[mshafer]

Hi JimB1731,

Thank you for posting on the forums. I have to apologize that this thread went unanswered for so long. (I'm Matthew with NI).

I've sent you a direct message with next steps.