How to diagnose RoboRio2?

[mbreischer]

Hi,

Our RoboRio 2 appears to be bricked.

Are there any diagnostics we can perform? Perhaps you have a checklist?

Just in case, can you please check the warranty status of this one?

Thank you!

FRC Team 2722

Matthew Reischer

Coach/Mentor

[daguero]

Hi!

This is Diego from NI.

When you mentioned that the hardware is bricked, is it showing you any error when you try to load software?

Have you tried flashing the SD card or changing the SD card? Imaging your roboRIO 2

[mbreischer]

When directly connecting to the RoboRio, we can not see it on the Drivers' Station or on Game Tools.

We flashed 2 different SD cards and neither worked.

The RoboRio comm light stays red.
Power was green.

Please advise.

[daguero]

Hi

Could you please share the status of the other leds? Are they blinking or showing other color?

We recommend you to follow the steps mentioned on this article, In case they do not work try the following 

With the device open (removing the screws on the back and the two screws at the port, this will not void the warranty):
1. Turn the roboRIO upside down and shake it vigorously.
2. Vacuuming out the ports on the roboRIO.
3. Check with a flashlight for material making contact in the port pinouts.

In case the steps do not work I'll be sending you a direct message to coordinate the repair

[mbreischer]

The link you sent would not load: (We recommend you to follow the steps mentioned on this article,)

Could you check it or send it in a different way?

This is how our status lights are showing:

Power: Solid Green

Status: Blinking Orange

Ethernet: Getting Signal

Radio: OFF

All the other lights are off.

Thank you.

[mshafer]

The link works for me, are you able to copy and paste it?

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000019NlgSAE&l=en-US 

[mbreischer]

I'll check with our IT dept. to see if it blocked...