Troubleshooting Hardware

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RoboRio 2.0 died last night

We were changing some driving constants (deploying code) and practicing driving the robot when our Roborio 2.0 stopped working.

It boots and the orange STATUS light blinks continuously.

I have it connected to a working PC via USB, I tried safe mode (holding down the RESET button for 5 seconds).

I reimaged our SD card using Etcher (same image we used before that worked previously).

I tried a new SD card with a new image.

I tried 3 different PCs and 3 different USB cables.

Nothing works.

When I try connect via USB with our old Roborio 1.0 it works.  This Roborio 2.0 used to work fine, I know how it's supposed to work.

 

So I am here. From this page:

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000019NlgSAE&l=en-US

 

I am on this step that says "Contact NI" (see below).  I suspect we need to buy a new Rio.  

If there's anything else we should try, please contact me 815-848-8086.

Thanks!!

Solution

  1. Make sure you have the latest Update Suite installed, including both LabVIEW Software for FRC and FRC Game Tools.
  2. Make sure your roboRIO is getting the correct power: the POWER LED should be green.
    1. Follow the next document if a FRC roboRIO Light is Red .
  3. Make sure the roboRIO is booting correctly: the STATUS LED should turn off after booting (solid orange for one minute).
    a. If the STATUS LED is blinking twice, there is no software loaded into your roboRIO, you need to reimage it
    b. If the STATUS LED is blinking three times, it is in safe mode
    c. If the STATUS LED is continuously blinking, please contact NI.

 

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I went ahead and filled out an RMA form (Case #02738140), which is probably more of what is meant by "contact NI".

 

 

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Hi FRC7848,

 

I'm Matthew with NI. -> that link to "contact NI" points to this forum because we monitor it to provide support.

 

To make sure I understand:

You have a roboRIO 2, that stopped working and is doing a constant blink

You have tried re-seating the SD card and even re-imaging it and a new SD card

?

Just to confirm, when the SD card using either BalenaEtcher or the Raspberry Pi imager you are using a .*img*.zip file as described here: https://docs.wpilib.org/en/stable/docs/zero-to-robot/step-3/roborio2-imaging.html

?

 

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