Roborio 2 Ethernet Not Working

[frc6217]

(Reposting this in Troubleshooting Hardware instead of discovering and imagining device) 

Hi, 

We are unable to get the ethernet port to work on our roborio 2.0. It was working over the summer. We are able to use usb, but not ethernet. 

Lights on the ethernet port do not blink. We have the same results with router and with going directly to roborio.

Things we have tried:

reimaging SD card on two machines (FRC_roboRIO2_2023_v3.2.img.zip)
reimaging router on robot on two machines

ssh over usb to the rio works:

admin@roboRIO-6217-FRC:/var# ifconfig
eth0 Link encap:Ethernet HWaddr 00:80:2F:33:D1:89
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
Interrupt:54 Base address:0xb000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:181 errors:0 dropped:0 overruns:0 frame:0
TX packets:181 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:13899 (13.5 KiB) TX bytes:13899 (13.5 KiB)

usb0 Link encap:Ethernet HWaddr 00:80:2F:33:D1:89
inet addr:172.22.11.2 Bcast:172.22.11.7 Mask:255.255.255.248
inet6 addr: fe80::280:2fff:fe33:d189/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:163930 errors:0 dropped:94 overruns:0 frame:0
TX packets:152314 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:6343806 (6.0 MiB) TX bytes:9242412 (8.8 MiB)

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN mode DEFAULT group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
2: eth0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast state DOWN mode DEFAULT group default qlen 1000
link/ether 00:80:2f:33:d1:89 brd ff:ff:ff:ff:ff:ff
3: usb0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP mode DEFAULT group default qlen 1000
link/ether 00:80:2f:33:d1:89 brd ff:ff:ff:ff:ff:ff

admin@roboRIO-6217-FRC:/var# cat /var/log/messages | grep eth0
2023-01-05T20:50:39.473+00:00 roboRIO-6217-FRC kernel: [ 0.564697] macb e000b000.ethernet eth0: Cadence GEM rev 0x00020118 at 0xe000b000 irq 54 (00:80:2f:33:d1:89)
2023-01-05T20:50:39.477+00:00 roboRIO-6217-FRC kernel: [ 15.230207] macb e000b000.ethernet eth0: polling mode is disabled, using interrupts
2023-01-05T20:50:39.477+00:00 roboRIO-6217-FRC kernel: [ 16.310633] macb e000b000.ethernet eth0: polling mode is disabled, using interrupts
2023-01-05T20:50:39.477+00:00 roboRIO-6217-FRC kernel: [ 18.850675] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready

Is there any other log we can look at? How can we fix this issue?

Thanks,

Team 6217

[JessNI]

Hi Team 6217, my name is Jessica, I work at NI.

I understand you have a roboRIO that can't connect to your computer through Ethernet. Could you go through the next steps to try to narrow down the issue further?

• Try using an Ethernet cable you're sure that works properly.
• If you have another roboRIO available, try connecting it to the computer to see if the connection issue persists. 
• Try connecting to the roboRIO on another computer.
• Try connecting to a different, known-working network connection (i.e. another wall port or another port on the router you are using.)

[frc6217]

• Yes, we have tried multiple ethernet cables and verified they work.
• We do not have this problem on our roboRio 1.0
• We have tried 3 different computers
• We have tried our spare router, does not make a difference.

Thank you,

team 6217

[JessNI · Accepted solution]

Hi Team 6217,

Thank you for your reply and cooperation. I've sent you a direct message to coordinate the repair.

[Stingbots3212]

we have tried all theses steps multiple times and its still not working is there anyway other way we can fix this

[Stingbots3212]

we are having theses problems and are looking for a solution.

[EstebanSanarrucia]

Hi,

Please create a new post to provide you with further assistance individually.