10-09-2023 03:46 PM
Hi there,
We had a problem at FIRST Championship where there was apparently a short on the 5V. We took it to the NI desk and the NI employee there took a look, cleaned it out, tested it and told us it needed to be RMAd. Well, of course we never had a chance to do that and are now getting back into our shop to prepare for next season so I was wondering what we need to do for the next step? Thanks!
10-10-2023 01:32 PM
Hi Wxman1,
I hope you are well! My name is Jessica, I'm with NI. I've sent you a direct message to coordinate the repair of the device.