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Volatility letter for VXIpc-872B?

To satisfy our security requirements, I need a volatility letter covering the VXIpc-872B controller (or, more generally, the VXIpc-870 series of controllers), but I couldn't find one on the NI web site. Can someone send me one?
 
Also: By reviewing the user manual I've already identified at least two types of nonvolatile memory in the controller -- battery-backed CMOS for BIOS settings (and more?), and an EEPROM, half of which is user-accessible. The manual provides a procedure for erasing the battery-backed CMOS, but I didn't see one for the EEPROM; does such a procedure exist, at least for the user-accessible half?
 
-- Windsor Smith
-- Sr. Software Engineer, System Administrator, Information Security Custodian
-- Lockheed Martin Space Systems Company
 
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Hey windsors!

Thank you, here it is.

Best Regards,
Song Mu
National Instruments San Diego
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Thanks Song_M, but there appear to be some discrepancies between the volatility letter and the "VXIpc 770/870B Series User Manual" (June 2004 Edition, part number 370381B-01):

 

   * The manual says that VXIpc's contain some battery-backed CMOS (see page 3-3), but there's no entry in the letter for for that.

 

   * It also says that half of a bank of EEPROM memory is user-accessible (see page 3-6), but the letter says none of the EEPROM memory is user-accessible.

 

Can you explain these discrepencies?

 

-- Windsor

 

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Hey Windsors!

Sorry about the delay... I have actually been working with the product manager on why the discrepency exists!  I will get back to you soon!
Best Regards,
Song Mu
National Instruments San Diego
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