Timout occurs when deploying a project

[aRCo]

Hi,

i'm working on a target which consists in a RT PXI. In my VS project there are several custom devices which, during the deploy phase, are downloaded (together with the other project resources) to the target from the PC on which i developed.

When the connection between the PC and the target is realized on the same private network (LAN), the deploy completes successfully. On the contrary, when the connection is realized on two different private networks (LANs) bridged with the internet connection (thus realizing a VPN), the deploy fails after approx. 30 minutes because of a timeout error which occurs during the downloading of the custom device with the larger size (12 MB). The strange thing is that using Filezilla, in more or less 10 minutes, i'm able to download three different custom devices for a total size of 30 MB.

Probably, this the proof that the NI download manager is not so efficient and, maybe, NI will solve this issue. For the moment i'm wondering if there's the possibility to execute a project without downloading some or all the resources or, at least, increase the download timeout.

Thanks,

aRCo

[HoussamK]

Hi,

if you can not connect or deploy to your target over VPN ,try to ping the remote target’s IP address. Open a command prompt and type ping <target IP address>.
This should indicate the number of packets sent, received and lost.
If packets are lost or if the connection times out, either the target is not powered on or you have a network problem. In your case network problem

The question : What firewall rules to allow Veristand to talk to remote target

Here are the ports listing so far:

2040, 2050: Engine communication
6012: Simulink®

What Ports Do I Need to Open on My Firewall for National Instruments Software Products?

[aRCo]

As i said with Filezilla i can upload all the three custom devices without problems. As i said the deploy hangs and goes in timoeut during the download of the custom device with the larger size, which is the second the VS download manager sends to the target (for instance, the first which is correctly downloaded has a size of 7 MB).

Thanks

[HoussamK]

What specific error message are you getting that indicates that your custom device is failing to deploy? Please provide us with a screenshot of the message, so each forum user could have a look at it

[HoussamK]

Before the initial deployment of your project go to Tools>>Workspace Tools>>Console Viewer.

The messages on the console are stored to a log file on the RT controller in the directory ftp:///ni-rt/NIVeriStand/Logs/.

If needed you can post this log

[StephenB]

NI VeriStand 2012 makes a lot of improvements here. First, it will no longer FTP LLB files repeatedly if they did not change. Second, the FTP speed is an order of magnitude faster.