Memory Resource Conflict with PCI-DeviceNet

[3msp]

I am attempting to install the PCI DeviceNet card on my computer. I have installed (and reinstalled) the software NI-DNET 1.6 and NI-CAN 2.5. After I insert the PCI card, I am able to install the driver sucessfully with the Add Hardware Wizard and the card is listed in Measurement and Automation Explorer. However, the self-test command indicates that there is a "memory resource conflict". The Windows Device Manager reports that the device is working properly and that there are no resource conflicts. Likely as a result of this problem, the computer will lock up when performing some tasks such as trying to configure the card in Measurement and Automation Explorer.

The DeviceNet card is "NI PCI-DNET, 1-Port, Windows", 777358-01. The PCI card driver listed in the Device Manager is nicanpkw.sys, version 2.5.0f0. The computer is running Windows XP, Service Pack 2. The computer has no other specialized periferials or interface cards.

I would appreciate any assistance in resolving this problem.

Thank you,
Mark

[Adam W]

Hi Mark,

If you try the board in a different slot, do you see the same behavior?  Try uninstalling it from device manager, then moving slots, and restarting your computer.  See if MAX reacts the same way after this.  If not, is there another computer you can easily try it on?

I'm interested to see if this follows the card to a different slot/computer, or if it is something going on in MAX.

Hope this helps!

Adam W
Applications Engineering
National Instruments

[3msp]

I have tested the card in an alternate PCI slot on the original computer and in two other computers. All the configurations exhibited the same "memory resource conflict" error in MAX.

I have phoned in to your technical support line and they are now troubleshooting the problem with me. Hopefully we'll soon have a solution.

Thank you,
Mark Patterson