Unable to register UFF plugin

[Dia791]

Dear all,

for the work with UNV data files I've tried to register the UFF data plugin; downloaded from NI page, filename niusiuff58_19-1-07651.exe

This is a self-extracting archive, here I changed the path for extraction (from C:\\NI Downloads to C:\\Desktop, but this should have no impact). The Installation was started then from this Folder.

At the end a failure message popped out (see attached PNG).

Did we do something wrong? Is this plugin not supported any more?

Or is there another way to open UFF-58 files in DIAdem now?

Currently use DIAdem-2019 SP1 on a Win-10 System.

[Brad_Turpin]

Hi Dia791,

The UFF-58 DataPlugin is still supported and should run fine with DIAdem 2019 on Windows 10.  I have a slightly older version on my Windows 10 computer and it works fine with DIAdem 2020.  The screenshot you attached actually looks like the DataPlugin installation might have completed.  The associated *.uri file may need to be run manually, though.  See if you have this file on that computer:

"C:\ProgramData\National Instruments\Shared\USI\Plugins\DataPlugins\UFF-58\UFF-58.uri"

If so, please double-click it with Windows Explorer to execute the *.uri and register the UFF-58 DataPlugin.  Then see if you can import UFF-58 data files in DIAdem.

If the *.msi installer really did throw an error before completing, then we'll need to investigate further.

Brad Turpin

Principal Technical Support Engineer

NI

[Dia791]

Hello Brad.

Maybe that's specific of languages, but exactly that path I cannot find.

What I have:

C:\Program Files\National Instruments\Shared\USI\DataPlugins

• AOP5
• AOP6
• Audio

Folder Plugins in USI doesn't exist, as well as UFF-58 in DataPlugins.

Besides this, there is also available:

C:\Program Files (x86)\National Instruments\Shared\USI\DataPlugins

But also there an UFF-58 folder doesn't exist.

🤔

[Dia791]

An update: the folder does exist 🙂 but seems to be not visible per Standard...

However the UFF is not listed there (see attachment).

[Brad_Turpin]

Hi Dia791,

That picture you posted does look like the UFF DataPlugin installer failed to complete properly-- not just failed to register the *.uri file.  Have you tried the previous DataPlugin version (NIUSIUFF58_19.1.07412.exe)?

Were you running the DataPlugin installer "As Administrator"?

Brad Turpin

Principal Technical Support Engineer

National Instruments

[Dia791]

Hello Brad.

No, I didn't try to install any previous versions; should that help?

And yes, the installation was started as admin (you mean for sure to select "run as admin" and not just double-click...)

BR

[Brad_Turpin · Accepted solution]

Hi Dia791,

Would you humor me and uninstall that UFF DataPlugin and then reinstall it, this time taking the default (downloads) location?  There's a chance that will help.

If that doesn't help, then I suggest that you uninstall the UFF DataPlugin and try to install the earlier version.  They should both install, but there's a chance the older one will succeed in your environment.

I'm suggesting low-moderate likelihood options because we don't have resources at the moment to react quickly to UFF DataPlugin issues when they're reported.  I'm hoping to land upon a workaround while we look into this, eventually.

Brad Turpin

Principal Technical Support Engineer

National Instruments

[Dia791]

Hello Brad.

It's confusing but the older version (NIUSIUFF58_2.7.06656.exe) was succesfully installed and does work...

No idea what you guys did change 🙂

A small proposal in this regard: it's not easy to find older plugin versions; on the NI page you have only the current one.

It could help to add a link with previous verions, just for similar case...

Thanks a lot!

[marispaulies]

I am facing same issue, I am working with DIAdem 2017.

Can someone share the link of older version of the plugin? (Suitable for DIAdem 2017).

Many thanks