DACQcard 700 fatal memory allocation error

[Rachael]

We are currently running a DACQcard700 on a laptopwith:
6Gb memory
Windows 98
(unsure on processer)

The card is installed with NI-DAQ 5.1 (allthough i believe this to be for windows 95)

Configuration:
input/output range 0*1080-0*109F
Interrupt request 10
PCcard socket 1

To record and analyse the data we use Turboview 5 5.01

When entering this program you are prompted to select wether you want analyse, record or diagnostic mode. when selecting the record mode an error message occurs: "Fatal memory allocation error has occured there is something wrong with windows!!!"
i have formatted the harddisk and reinstalled windows and all the relevant software and this still occurs i have also tried the card in another
laptop and received the same message.

this is really causing problems and we are unsure what to do about it so any help would be much appreciated.
Regards
Rachael

[Anonymous]

Hello Rachel,

Thank you for contacting National Instruments.

It is difficult to say what is causing this problem. The first thing
I would suggest is upgrading to the most current version of NI-DAQ
that is supported by your card and by your operating system. The most
current driver that supports your card is NI-DAQ 6.9.3. You can find
this driver using the following link:

http://digital.ni.com/softlib.nsf/websearch/50F49E43A22C0D2186256BF3006B9A96?opendocument&node=132070_US

After you update your driver, you will be able to test your card
closer to the hardware level using Measurement and Automation Explorer
(MAX). Once you open up MAX, expand the Devices and Interfaces tree.
Under Traditional NI-DAQ Devices, right click your card and select
test panels.
You will be able to perform basic analog input and
output from the test panel and determine if your card is functioning
correctly.

If you are still having a problem, if possible, try increasing the
buffer size within your ADE (in this case, TurboView). For more
information on memory allocating functions, refer to the documentation
for your ADE.

I hope this helps! Let me know if you have further questions.

Matthew C
Applications Engineer
National Instruments