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Staying Logged in.

Yes, you're right. After waiting a bit longer, it does not work for me either. 😞
 
Well, at the moment, I can only enjoy the "3rd", (something to do with time-space continuum or similar) 🙂 Still, I just fired up the BBQ, life's good!
 
 

Message Edited by altenbach on 07-03-2005 04:09 PM

Message 11 of 23
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It's a conspiracy! I know it!

For some reason, I occasionally find that I can't log in to the forums. If I click Sign In or Reply, I just get the same page I was in. This can last for hours (I think I remember one time when it was 2-3 days). I can see that other people do log in and post at the same time, which is why I know this is a conspiracy against me.

The weird thing is that I've seen that I can still log in from other computers. Sometimes this affects just a single computer and sometimes more than one. I have tried every trick I know - delete all the cookies, clear the history, delete the temp files, restart the computer, and nothing helps - just waiting.

I'm guessing Ben used his influence on the NI staff to keep me from getting closer to him.

Molly? Do you confess?
Or, alternatively, have you heard about something like this before? Can you think of an explanation?
If you want some data about this, try looking at your records from yesterday (5/7), around 16:00 to 20:00 GMT. I have tried to log in several times from one computer (failed) and one time from another computer (succeeded).


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Message 12 of 23
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I just checked and it seems that about 24 hours later I still can't sign in from that computer, even though I can sign in from 2 other computers. Is there some IP based blocking in the site? And if there is, what triggers it? And what stops it (since this has happened in the past and it does return to normal)?

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Message 13 of 23
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First of all, altenbach, you have an impressive grill setup there!

Second of all, tst, it's not a conspiracy - I promise!  We did upgrade the version of the software within the past week.  The new version does have security improvements.  This could be why it doesn't remmber you as well as it used to and why it requires you to validate your login more often.  It should still allow you to login in silently (you don't have to enter email address and password), but it does require you to click "Sign In."

An alternative would be to use this URL to visit the forums because it will log you in automatically: http://sine.ni.com/niforum/niforum?lang=US&requireLogin=True&forumDU=http://forums.ni.com/

If you would like for it to end up on a different URL, change the forumDU portion of the URL.
 
We can see about adding this URL to the subscription emails that go out, but we will need to have two - one that will log you in and one that doesn't.  Will that be too confusing?
 
As far as why you are sometimes unable to login from different machines, that's tricky.  The only time I have seen this behavior is when I have the security settings too high on my browser.  Do you change your security settings often?  Is it possible that this is the cause?  I don't personally have access to logs that show your attempts to login, but I will see what I can dig up.
 
Thanks!
Molly K.
Web Support & Operations Manager
National Instruments
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Message 14 of 23
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Well, the link helps for auto logging, so that's good enough for me. I don't use subscriptions, so I just need to put it in my favorites instead of the current one.

As for the other issue - I never change my security settings. As an experiment, I tried setting my security (IE) to low and disabling the few plugins I have running. Didn't help.
Admittedly, I'm not the only one using those computers, but I don't think the others do anything to cause this. Plus I still don't understand why it comes back to normal when it does.


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Message 15 of 23
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@tst wrote:
I just checked and it seems that about 24 hours later I still can't sign in from that computer, even though I can sign in from 2 other computers.

Your computer is confused with the changes in icons.. 
Try loggin in as CC!!!! 😉

😄

Message 16 of 23
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altenbach wrote:
Yes, you're right. After waiting a bit longer, it does not work for me either. 😞
 
Well, at the moment, I can only enjoy the "3rd", (something to do with time-space continuum or similar) 🙂 Still, I just fired up the BBQ, life's good!

 
Nice BBQ Altenbach,
 
The picture helped me resolve an issue about setting up a permanent BBQ inside a screened-porch.
How many CFM on the fan?  I was thinking of getting an extra Faber-Pro 38 for this one. 
 
Is the temperature probe GPIB-compatible?  Do you have some vi's you'd want to share?  Recepies,,, maybe??
😉
Message 17 of 23
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Sorry to bother you Molly.

It did stop after a few days, but a few days ago it started again. It's possible that this is caused by something in my computer, but I'm not the only one using it, so I can't say. It would be a great help (I hope) if you can dig up the logs from the time I mentioned and see if they reveal anything, because this is really annoying.


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Message 18 of 23
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tst -
Because the login is really a two step process, let's try to isolate whether it's the login to your NI User Profile or into the forums that is causing the problem.
The next time this happens (or now if it is still happening), try to login to another area of ni.com.  For example, go to MyNI and check to see if the page is requesting you to login or if it has personalized information on it.  If you are able to login from there, then try to hit the URL I gave you last time that will automatically log you in to the forums: http://sine.ni.com/niforum/niforum?lang=US&requireLogin=True&forumDU=http://forums.ni.com/
If you aren't able to login to MyNI, we will know that it's the NI User Profile that is having problems.  If you are able, then we will know it's the forum login that is the trouble maker.
Thanks!
Molly K.
Web Support & Operations Manager
National Instruments
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Message 19 of 23
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Well, it went back to normal a couple of days ago, so I can't try it at the moment, but I will keep this in mind for the next time.

Incidentally, that link works very well. I put it into my favorites folder and it solved the auto-login problem (although it doesn't help when I can't log in)

I'm still not sure that this doesn't originate from the computer, because I can still log in from other computers. A couple of hours before it went back to normal I tried to log in and couldn't. Then, someone else was on the computer (he said the only internet related software he used during that time was IE, Messenger and ICQ, which are in constant use on both computers where I saw this).


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Message 20 of 23
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