Where to submit bug reports?

[JKSH]

Hello,

I submitted a service request through https://sine.ni.com/srm/app/newrequest (Service Type = "Reporting a bug")

Then, I got an automated email saying "Thank you for contacting National Instruments. We are no longer accepting direct e-mails to supportaustralia@ni.com@ni.com.  To provide you a higher level of service we ask that you resubmit your support issue through www.ni.com/support.  The new support page will search for possible solutions for you, as well as allow you to direct your support request through the desired communication path."

So I click on the link to http://www.ni.com/support/. On the right, I saw "Contact an Engineer", which sounds like what I want. So I click on it, and it takes me... back to https://sine.ni.com/srm/app/newrequest

What now? 🙂

[Wolfgang]

I guess the site is under 'redesign'..., i.e. there are other bugs as well: for example if you choose Hardware/Product Design/Other you end up with

[crossrulz · Accepted solution]

If it is a LabVIEW bug, make a new thread on the LabVIEW board.  That will usually get seen by Application Engineers and CARs applied that way.