Notaclue,
The NI Service Manager is a display interface that shows the Citadel Server, the Time Synchronization Server and the Classified Ads Services running on your system. These services are a part of Logos, a National Instruments communication protocol. You can install it from: http://digital.ni.com/softlib.nsf/954feaeea92d90918625674b00658b83/c1a484551a75614686256ae300734336?OpenDocument
As for the help text not being installed properly. I think the best bet would be to try to unistall all versions of FP Explorer from the machine and then try to reinstall the FP Explorer 3.0.1 from:
http://digital.ni.com/softlib.nsf/954feaeea92d90918625674b00658b83/7c99c563a473bc8686256b520056a923?OpenDocument
or you can install the latest FP Explorer 3.0.2 from: http:
//digital.ni.com/softlib.nsf/954feaeea92d90918625674b00658b83/f6b2ba037de6800986256c670054d93d?OpenDocument
Hopefully it would install the help correctly.
Pravin