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Software support not installed?

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Hi,

 

This is regarding the PCI 5640R.  I have LabVIEW 2009 installed, but I get a warning that software support is not installed for the FPGA.  I have reinstalled NI RIO 3.3.1.  All the software seems intact and I can't tell what is missing.  LabVIEW does not contain any of the 5640R examples. A complete reinstall is not out of the question, but a bit of a pain as I am at a university and the IT doesn't have the original software on disk...I'd have to download it.

 

 

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Solution
Accepted by topic author cdschmit

Hi,

 

I believe the solution to your issue is to install the 5640R driver. Which can be found here: https://www.ni.com/en/support/downloads/drivers/download.ni-5640r-driver-software.html

JaceD
Signal Sources Product Support Engineer
National Instruments
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JaceD,

 

Ahhh, thanks.  That did work, but now I seem to missing many files necessary for my previous project like this 5640_VISA_close.  Did these miss getting installed because of installation order (or the missing driver)?

RIO_visa_close.jpg

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I am not familiar with that particular VI, Will the examples that ship with 5640R 1.4 open? Did this project open previously on a different machine? If yes, what version of 5640R was installed on that machine? If you perform a search of your system are the "missing" VIs present? It could be a path issue within the old project.

 

 

 

JaceD
Signal Sources Product Support Engineer
National Instruments
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The new examples appear to work, and it is not worth either of our time to try to find the missing VIs (maybe they are depricated).  I'll just work forward.  Thanks for the help!
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Hi,

 

I think I have figured out what the issue is. Found in the readme under known issues, you need to follow a few steps to migrate a project from an older version the steps are below. 

 

  • Host VIs developed in LabVIEW 8.2.1 or previous versions will not run when initially opened in LabVIEW 8.5. To run the VI, first complete the following steps:
    1. Ensure LabVIEW is closed, and then copy the folder LabVIEW 8.5\examples\instr\ni5640R\FPGA\ni5640R Template\NI-5640R VIs over your project folder of the same name.
    2. Copy LabVIEW 8.5\examples\instr\ni5640R\FPGA\ni5640R Template\ni5640R Template.lvlib to your project folder.
    3. Open the copied ni5640R Template.lvlib
    4. Select Save As, then click Rename in the resulting dialog box.
    5. Rename ni5640R Template.lvlib to match the name of the original library.
  • Host VIs developed in LabVIEW 8.5 or previous versions will not run when initially opened in LabVIEW 8.6 or later. To run the VI, first complete the following steps:
    1. Ensure LabVIEW is closed, and then copy the folder <LabVIEW>\examples\instr\ni5640R\FPGA\<Device Name>\ni5640R Template\NI-5640R VIs over your project folder of the same name.
    2. Copy <LabVIEW>\examples\instr\ni5640R\FPGA\<Device Name>\ni5640R Template\ni5640R Template.lvlib to your project folder.
    3. Open the copied ni5640R Template.lvlib
    4. Select Save As, then click Rename in the resulting dialog box.
    5. Rename ni5640R Template.lvlib to match the name of the original library.

 

JaceD
Signal Sources Product Support Engineer
National Instruments
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Yes, you are correct. That VI was deprecated. In order to take advantage of all of the bug fixes and features in the new version of the driver, you need to be using the VI's from the examples installed with the driver.

 

You can try to follow the proceedures from the Readme that JaceD posted or make a new copy of one of the shipping examples and bring your code into it. Just make sure you're using the latest version of the 'NI-5640R VIs' directory in your project (a copy exists in every shipping example).

 

~Philippe

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