Instrument Control (GPIB, Serial, VISA, IVI)

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A version of a National Instruments system component that is not supported on this operating system has been detected.

Wow. Just so everyone knows, NO ONE at NI answered their questions. Granted this was 2010 or something. It is now 2017. Im running on a windows 7 x64 laptop

 

If this worked for you MARK AS ANSWER, HIT THE KUDOS!

 

Here's how to CORRECTLY remove all the files stopping you from installing.

 

-Part 1 - Uninstalling all the software first

1) Run CMD as admin. (goto start. type in 'cmd' hold CTRL + SHIFT, and press enter)

2) type the following command:

wmic product where 'caption like "NI%"' get > C:\users\%username%\desktop\Products.txt

3) goto your desktop and open the new text file called "Products.txt"

4) run each of the install packages and select "remove" or "uninstall" from each one following the prompts.

 

-Part 2 - Killing the Reg.

Ok this parts a bit more deep, so be careful. You're messing with Registry.

if you want to do it manually, delete all of the following registry entries:

 

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\RunMRU]

[HKEY_CLASSES_ROOT\Installer\Products\97111E1F58EC6F944987D61664DFF7CD]

[HKEY_CLASSES_ROOT\Installer\Products\013DDCEC406AEF047B74F6167375D82E]

[HKEY_CLASSES_ROOT\Installer\Products\3B2FE589B3190624687EC617D0998B6F]

[HKEY_CLASSES_ROOT\Installer\Products\E496807795774D64E843334533587866]

[HKEY_CLASSES_ROOT\Installer\Products\96E7FD618E70F7842933CDD321629C3A]

[HKEY_CLASSES_ROOT\Installer\Products\AACC0F6076028BC439004110A2EB5289]

[HKEY_CLASSES_ROOT\Installer\Products\112DCCEA5A0C97D41ADB7D26DB2B5555]

 

once that's done, try installing again. It will work.

If you are not Ninja (comfortable with command line) I have created and attached 2 files that I made while trouble shooting and fixing this issue. just removed the .txt extension and they will become their regular file name extensions. (cause NI doesn't allow uploading of .bat or .reg)

 

Note for NI. BAD on you. Not once did you actually troubleshoot this, or attempt to fix.

- CodePrime8 -

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