PCMCIA-GPIB & GPIB-USB-HS driver problem

[Javernz]

Dear Sir/Mdm,

I'd just reformat my company laptop than install the NI software. When the installation complete, I plug in the PCMCIA-GPIB card into the slot. It able to be detected but it show problem(as show in attach file)

I'd re-try to install the software(ver. 4.6.2f1) several time and even install the software of lower version(ver. 4.5). The problem still remain.

I even try to change to other PCMCIA-GPIB card but the problem still remain.

Hope you could advise the root cause of it.

Thanks,

[nyc_(is_out_of_here)]

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@Javernz wrote:

Dear Sir/Mdm,

I'd just reformat my company laptop than install the NI software. When the installation complete, I plug in the PCMCIA-GPIB card into the slot. It able to be detected but it show problem(as show in attach file)

I'd re-try to install the software(ver. 4.6.2f1) several time and even install the software of lower version(ver. 4.5). The problem still remain.

I even try to change to other PCMCIA-GPIB card but the problem still remain.

Hope you could advise the root cause of it.

Thanks,

---

When you "reformat" your computer you are wiping out your computer's hard drive.

Perhaps you meant you re-installed Windows. If so, with many computers, after re-installing Windows, you need to install other base drivers. I know this is true for Dell. One of these base drivers is the PCMCIA driver.

[Javernz]

Dear Sir/Mdm,

Yes, it meant that I'd re-install my window for my company laptop(Dell E6400).

If I need to install other base driver and for Dell, one of the base driver is PCMCIA driver. Wasn't it been install during the installation process when I install the NI software which start to puzzle me. I even try update the driver with NI installation CD. The result is show in the attach file.

I even try using GPIB-USB-HS device instead of PCMCIA card, the problem still occur. I thought USB is a plug and play device which don't need to install any driver.

Hope to clarify my doubt.

Thanks,

[nyc_(is_out_of_here)]

http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=268873&l=en&s=gen

[Javernz]

Dear Sir/Mdm,

Thank for the support.

But currently I can't determine the problem was it lay at the base driver. Therefore, I currently seek for our IT to support on this case.

If the problem can't be solve internally, than I might feedback again.

Thank,