RS485 PCI installation on Win NT

[Luca Nicola]

Not possible to correctly remove &/or install the PCI RS485 board on WinNT

[Chris_Rake]

Can you explain the problem? Is it a physical limitation (can't insert the card) or a software problem?

[Luca Nicola]

After using NI Serial diagnostic tool the test is PASS, but when we go in the 'NI ports', configuration environment, General ports setting, the serial number shown is 0, and it seems that this don't allow our software to address an external device.
Another information is that remove an existing card to install this one, we did the same also for the software, removed and after installed again.
Thanks in advance for your time.
Best regards & CIAO

[Chris_Rake]

Luca,

Please go to ni.com/ask and submit a help request from one of our application engineers. They will be able to help you resolve your problem!