01-25-2021 04:32 AM
Hello,
I need your help with the following problem.
I had recieved the activation codes for LabVIEW for my previous computer. Recentely i have changed my PC and would like to activate LabVIEW in it.Is it in someway possible to use the activation codes recieved for my previous computer as I wont be using LabVIEW in it again ?. What is the possible solution for this ?
Versions: LabVIEW 2017, Licence Manager 4.0
Thanks in Advance
01-25-2021 04:35 AM - edited 01-25-2021 04:35 AM
Hi kumar,
@kumar91 wrote:
Recentely i have changed my PC and would like to activate LabVIEW in it.Is it in someway possible to use the activation codes recieved for my previous computer as I wont be using LabVIEW in it again ?
No. Those codes are created for a specific computer…
@kumar91 wrote:
What is the possible solution for this ?
Use the LicenseManager to create new codes for your new computer…
(When you have specific problems with your NI software license you should call your local NI support!)
01-25-2021 04:47 AM
Really appreciate your help. So I shoud request for new activation codes using the License Manager as previous codes are no use to me now .
I will try this and update.
Thankyou so much.
01-25-2021 09:38 AM - edited 01-25-2021 09:41 AM
Go to your NI account and click on "My Products"
In there you will find the serial number you used to activate LabVIEW
Use that same serial number to activate your new installation.
01-25-2021 09:45 AM
@RTSLVU wrote:
Go to your NI account and click on "My Products"
In there you will find the serial number you used to activate LabVIEW
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Use that serial number to activate your new installation.
Just add a little to this, you may want to deactivate the LV install on the old computer (if it still exists as such) PC. Depending on the licensing method, you may have a limited amount of PCs activated on that license. If the computer no longer exists (hard drive wiped, etc) then you can call NI and deactivate it using your old activation codes.
01-25-2021 10:04 AM
@billkoJust add a little to this, you may want to deactivate the LV install on the old computer (if it still exists as such) PC. Depending on the licensing method, you may have a limited amount of PCs activated on that license. If the computer no longer exists (hard drive wiped, etc) then you can call NI and deactivate it using your old activation codes.
If you cannot deactivate the license from the old PC, a quick call or email to NI support (support@ni.com) explaining that you are transferring your license to a new machine (enclude your license number) would be a great idea.
01-25-2021 10:24 AM
@JÞB wrote:
@billkoJust add a little to this, you may want to deactivate the LV install on the old computer (if it still exists as such) PC. Depending on the licensing method, you may have a limited amount of PCs activated on that license. If the computer no longer exists (hard drive wiped, etc) then you can call NI and deactivate it using your old activation codes.
If you cannot deactivate the license from the old PC, a quick call or email to NI support (support@ni.com) explaining that you are transferring your license to a new machine (enclude your license number) would be a great idea.
I have been doing this for over a decade and never ran into any limit. I even asked on the forum about this limit years ago and nobody had ever ran into anything yet...
But NI does keep track as one of my companies serial numbers was "leaked" into the wild and NI gave us a new one to use.
01-25-2021 10:50 AM - edited 01-25-2021 11:00 AM
@RTSLVU wrote:
@JÞB wrote:
@billkoJust add a little to this, you may want to deactivate the LV install on the old computer (if it still exists as such) PC. Depending on the licensing method, you may have a limited amount of PCs activated on that license. If the computer no longer exists (hard drive wiped, etc) then you can call NI and deactivate it using your old activation codes.
If you cannot deactivate the license from the old PC, a quick call or email to NI support (support@ni.com) explaining that you are transferring your license to a new machine (enclude your license number) would be a great idea.
I have been doing this for over a decade and never ran into any limit. I even asked on the forum about this limit years ago and nobody had ever ran into anything yet...
But NI does keep track as one of my companies serial numbers was "leaked" into the wild and NI gave us a new one to use.
NI has been cracking down on individual keys lately and happily monitoring Volume licenses to charge as used. Historically they haven't been too harsh on Alliance Partner seats (once you get over 5-10 each years lease/seat is chump change)
<Story mode>
I once fat fingered my License key during activation and actually wound up registering another companies Key to 8-Ball. The numbers were very similar and no fraud was intended! NI worked quickly and efficiently to resolve the issue when I discovered my error. I never knew to whom I should apologize.
Sorry dude!
</Story mode>
01-26-2021 03:35 AM
Thankyou all very much for your help.
I was able to activate labVIEW in my new PC. I went to the website www.ni.com/activate . There I was asked to enter my credentials, PC details and product details andonce that was done, Immediately i recieved the activation key. Then I used the key through my licence manager to get the software activated under the same serial number.