Agilent GPIB/USB Interface: National Software doesn't recognize it! What can I do?

[PMOD/WRC]

We got the Agilen GPIB/USB Interface 82357A. So I tried to install it! Everthing worked good. I can talk to my Intruments. But the NI Software doesn't recognize this GPIB Device!!!! I called Agilent, them NI, then Agilen again.... nobody can tell me something new. I also tested all tips in the forums and so on!
The latest info was by Agilent they told me, there could be a problem with the "Local Unit" or that another IO driver is active!? But now I'm tring for a week and we have to make this Interface working!!
Could you help me?
Greetings and Best Regards

[graush]

I was in the same trouble. My solution was already overcame with a new
PCI-GPIB from NI. For that reason, nowadays we use to buy only NI GPIB
hardware controllers. It's a pity but it's the most straightforward
solution.

That's all.

Bye

PMOD/WRC wrote:
>
> We got the Agilen GPIB/USB Interface 82357A. So I tried to install it!
> Everthing worked good. I can talk to my Intruments. But the NI
> Software doesn't recognize this GPIB Device!!!! I called Agilent, them
> NI, then Agilen again.... nobody can tell me something new. I also
> tested all tips in the forums and so on!
> The latest info was by Agilent they told me, there could be a problem
> with the "Local Unit" or that another IO driver is active!? But now
> I'm tring for a week and we have to make this Inter
face working!!
> Could you help me?
> Greetings and Best Regards

[LesHammer]

It should work if you use the Agilent VISA and VISA functions in LabVIEW. The LabVIEW GPIB functions only work with NI GPIB cards, IIRC.

What is your configuration - how are you trying to use this?

Les.Hammer@CompleteTest.com

[John Lum]

Les is on the money. For more information, refer to KB #20KCIS7Z and related links on the NI Web site (search for words like hpib and agilent and gpib).

Regards,
John Lum
National Instruments

[PMOD/WRC]

Just like I thought! 🙂

thank you & greetings

[PMOD/WRC]

Yea! It SHOULD. 🙂
I tried almost everything...
We have already an other GPIB card
that doesnt work with the LabView
GPIB. But this card responses on
VISA. The USB/GPIB Interface responeses
on nothing, except the own (Agilent)
Software!!

[Philip Frampton]

> Yea! It SHOULD. 🙂
> I tried almost everything...
> We have already an other GPIB card
> that doesnt work with the LabView
> GPIB. But this card responses on
> VISA. The USB/GPIB Interface responeses
> on nothing, except the own (Agilent)
> Software!!

Have you tried configuring it with the National Instruments Drivers for
an identical GPIB device. Can you see it in the MAX explorer?

Philip


--
Philip Frampton
Inorganic Chemistry Laboratory, Oxford University, Oxford.
e-mail:philip.frampton@chem.ox.ac.uk

[PMOD/WRC]

-Which is an "identical GPIB" device for this Agilent thing?
-No I cannot see it in the MAX, but I experienced that
we have another (much older) device that is not visible
too, but works fine!

[LesHammer]

> The USB/GPIB Interface responeses
> on nothing, except the own (Agilent)
> Software!!

I assume you are using the Agilent 82357. What information is
displayed in the Agilent I/O Config for this device? Can you
attach a screen shot?

Thanks,

Les.Hammer@CompleteTest.com

[PMOD/WRC]

You assumed absulotely correct!! 🙂
Yes it's the Agilent 82357A. I got
the screenshot and attached it to
the mail....

thanks & greetings