Detailed Help not working

[Matthew_Kelton]

Open up a Windows Explorer window and goto Tools->Folder Options or go to Control Panel->Folder Options.  Find the CHM extension:

 Click on the Advanced Button.

 

Select the open action and then click the Edit button.

 

Check to see if the settings match mine.

Message Edited by Matthew Kelton on 01-07-2009 01:17 PM

[Jeff_Giacone]

Matt,

My configuration matches yours exactly..still not luck

[altenbach]

There are known infection of hh.exe, so maybe it is infected and your antivirus blocks access to it. Check your AV log or system log for interesting entries.

Maybe you should submit your hh.exe to an online virus scanner, such as Virustotal.

[Jeff_Giacone · Accepted solution]

I found a fix for the problem at the following link

http://bubble.ro/Cannot_Open_the_File__Mk__MSITStore___Error_Message.html

The HHCTRL.ocx file got messed up somehow

Here is where I got a good file from

http://www.ocxdump.com/download-ocx-files_new.php/ocxfiles/H/HHCTRL.OCX/4.73.8412/download.html

Thanks for everyone's advice

[RavensFan]

Good work!  Thanks for posting back with the solution.  This will help others in the future if they search the forum for the same problem.