01-10-2008 04:15 PM
OttoBerge,
Based upon the the information that the device no longer works on Vista or XP. I would recommend that you reinstall the firmware for the device. If you have the original software for the USBTenki can you use that to communicate with the USB raw device?
01-10-2008 04:25 PM
01-10-2008 04:45 PM - edited 01-10-2008 04:46 PM
OttoBerge,
Did any software come with the device? If so, can you use that software to collect data using Windows Vista and/or XP?
01-10-2008 04:53 PM
01-11-2008 10:33 AM - edited 01-11-2008 10:35 AM
OttoBerge,
I have attached a screenshot of some example code. Can you run this example code and return any values? I will caution you prior to running this code, since I don't have your specific device it might not work. With regard to your specific device, have you tried running your code on different Windows XP machine? Is your computer running Windows XP supplying enough power for the USB Raw Device?
01-11-2008 12:38 PM
01-11-2008 01:21 PM
OttoBerge,
1. Can you run the original code you created on the other computer (laptop using Windows Vista), and does the device return data?
2. Can you please provide the specifications for all three of the computers you are using (RAM, Processor, USB port speed)?
3. What are the versions of the NI-VISA are you using? Here is the link the newest version of NI-VISA 4.2.
4. Does it matter which port the USB Raw device is plugged into?
5. Can you please send me an NI-Spy capture of the original code you created when it returns data on the computer using Windows Vista?
01-11-2008 02:02 PM
01-11-2008 03:40 PM
1. Can you run the original code you created
on the other computer (laptop using Windows Vista), and does the device
return data?
No, I can not run the original code on any other computer, but the one I wrote it on, Vista 1.
2. Can you please provide the specifications for all three of the computers you are using (RAM, Processor, USB port speed)?
Vista 1: Vista Business, 2046MB RAM, Core2 1.60GHz
Vista 2: Vista Business, 2038MB RAM, Core2 1.40GHz
XP 1: XP Pro, 256MB RAM, Pentium 3 498MHz
How do I find out the USB port speed?
3. What are the versions of the NI-VISA are you using? Here is the link the newest version of NI-VISA 4.2.
VISTA 1 has NI-VISA 4.2, VISTA 2 has NI-VISA 4.0, XP 1 has NI-VISA 4.24. Does it matter which port the USB Raw device is plugged into?
NO, all ports have been tried
5. Can you please send me an NI-Spy capture of the original code you created when it returns data on the computer using Windows Vista?
Attached below are all the NI-Spy captures from all the computer running the original code.01-14-2008 05:09 PM