LabVIEW

cancel
Showing results for 
Search instead for 
Did you mean: 

FieldPoint: Cannot Process Install Because Other Dependencies are Required

Hi
 
Sorry to cross post here but I realy need some help.
 
I'm using a cFP-2120 with LabVIEW 7.1 and Run Time 7.1 Fieldpoint 4.1 and Max My problem is that my controler had LV 8.0 Real Time installed, so I formatted it and started to perform a software upgrade from MAX. The only components listed that could be upgraded were Datasocket and Visa, no OS. So I clicked to continue and I get the message
 
Cannot Process Install Because Other Dependencies are Required.
 
OK so I find that this is because I didnt install my FieldPoint driver from my supplied CD instead. I installed FieldPoint using my Device Drivers CDs which I assumed to contain everything required since the RT module requests them to install required components as well.
 
See the following link
 

[link removed]

 
I'm a little confused regarding this statement from the above NI support
 
"If you are using FieldPoint 4.1, you have to get the FieldPoint 4.1 CD in order to have these components installed. You will not be able to find these components in the FieldPoint 4.1 driver available on our website. You can only download those components from our website if you are using Field Point 4.0 or 4.0.1"
 
Huh?? Can I or can I not download the CD??
 
Not having my FieldPoint 4.1 CD that shiped with the controler I proceded to download FIELDPOINT41.zip from
 

[link removed]

 
Installing it it tells me it is "National Instruments FieldPoint 4.1" on the install banner, but the above support post suggests that it should be
"National Instruments FieldPoint 4.1 & LVRT software for [c]FP-20xx"
 
And looking at the install options I don't see the feature "Real-Time and Embedded"
 
So how do I obtain or download the CD or software I require for my cFP-2020 controler so that I can update the controler software?
Kurt Friday
www.sciware.com.au
0 Kudos
Message 1 of 2
(2,431 Views)
the FieldPoint 4.1 CD probably has more features than the downloadable FieldPoint installation.  My guess is NI charges for the CD for the special features.  You can either ask NI support how to get a CD, or contact your controller manufacturer and see if they can ship you the CD...
 
See-Ming
0 Kudos
Message 2 of 2
(2,417 Views)