Another possibility is that the top level VI has been set to run when opened (as a top level VI), and you're looking at a running VI with customized appearance. This is what whoever inherits my applications will see.
Create a new VI; insert your top level VI as a subVI on the block diagram of the new VI; and then doubleclick the icon for the (formerly) top level VI. Hopefully, you'll see a menu bar and be able to use your password to access the block diagram.
=====================================================
Fading out. " ... J. Arthur Rank on gong."