How to get USB-6009 to be a DAQmx Device instead of a USB Device

[road_dog]

I moved a working LabVIEW app from a winxp laptop to a windows7 (32 bit) laptop. When I connected the USB cable from the laptop to my Flow Bench device, which contains a NI USB-6009, it showed up in MAX under USB Devices and not, as it always did before, under the NI-DAQmx Devices. So the USB-6009 is not recognized in my app.  When I tested the example Acq&Graph Voltage-Int Clk-SW Trig Restarts.vi,when I try to browse for this device in this example, the Browse Box is empty - no DAQmx devices found!

How can I get this device "live" under the familiar NI-DAQmx Devices instead of in the strange USB Devices area? What is going on?
 

Thanks!

[shjukheter]

Have you checked in labVIEW real time with "DAQ Assistance or DAQmx functions"?

 Usually it has to list the devices in MAX but seems to me no idea.

When you connect your DAQ to system, did you notice any updates or any display message from tool bar?

[Dennis_Knutson]

What version of DAQmx did you install?

[road_dog]

Both systems, the Win XP which works, and the Windows 7 (which doesn't work) are running MAX Version 4.6.2f1. Both systems are running LabVIEW 2009.

[Dennis_Knutson]

The version of MAX is irrelevant. I asked about DAQmx - the driver that the 6009 requires.

[road_dog]

Have you checked in labVIEW real time with "DAQ Assistance or DAQmx functions"?

     I am running LabVIEW 2009. I brought up the DAQ Assistant and attempted to create a new analog input voltage task. But even though I had the NI-6009 connected, which has analog inputs, the Taxk Assistant said "No supported devices found".

 Usually it has to list the devices in MAX but seems to me no idea.

When you connect your DAQ to system, did you notice any updates or any display message from tool bar?

    Did not see any updates or message on tool bar.

[road_dog]

If the correct way to identify the driver is to go to the Control Panel, System, Device Manager, then under NI-VISA USB Devices, NI USB-6009 Multifunction IO, Properties, Driver, it says "Driver Provider: National Instruments" Driver Date: "2/5/2009"; Driver Version "3.3.0.0"; Digital Signer: "National Instruments Corporation". Then, clicking on Driver Details, it says Driver files: "C:\Windows\system32\DRIVERS\winusb.sys" Provider: Microsoft Corporation, File version: 6.1.7601.17514 (win7sp1_rtm.101119-1850)  Digital Signer: Microsoft Windows. (The above with Windows 7 and NI USB devices connected to laptop).

Repeating the process with the XP Laptop, The Device Manager shows a category for "Data Acquisition Devices" (which was not present under Win 7). Right clicking on USB-6009, then Properties, Driver tab,  it says: "Driver Provider: National Instruments"; Driver Date: 5/28/2009; Driver Version: Not available; Digital Signer: Microsoft Windows Hardware Compatibility Publ.  Clicking Driver Details, I get "Provider: National Instruments Corporation" File version: 2.1.3b1; Copyright --National Instruments; Digital Signer: Microsoft Windows Hardware Compatibility.

Am I missing a driver under Win 7?

THANKS!

[shjukheter]

I cross the similar problem a month ago and I solved it by following the steps on NI website. See this link here http://forums.ni.com/t5/LabVIEW/NI-USB-6008-channel-list-population/m-p/1737750#M609393

[road_dog]

Just went into MAX on both machines and looked under Software.

   XP Laptop lists NI-DAQmx 8.9.5

  Win 7 laptop lists NI-DAQmx 8.9.5 and also NI-DAQmx Base 3.3

[Dennis_Knutson · Accepted solution]

Finally you looked in the correct place. As the download page or readme file states, that version is not supported under windows 7. Get a newer version. Click the 'Support' link at the top of the page.