How to get needed files for a PCI-5124 after a computer upgrade

[RVH]

A LabView program that uses a high-speed digitizer PCI-5124 (software P/N 500783T-00 version 2.8.1) was written under LabView 7.  The computer was replaced with a new one with LabView 8.2.  We installed the digitizer board in the new computer and installed the NI-SCOPE software.  The program no longer works.  Upon trying to load it several windows that ask us to "Find the VI Named 'niScope Close.vi'" and similar messages come up.  Does this mean we have not loaded everything needed from the CD or is there some other action we need to have taken?

[Ray.R]

Labview cannot find the file called 'niScope Close.vi' and probably all other associated files that were in the original location (original PC).

Have you installed all the files for the scope card?  Does the file exist on the PC? (do a search). 

If you find the file, then you can select it when the VI is being loaded.

The file may have been written by someone at (or for) your company, so you may want to copy them from the original PC.

RayR

[Wallace_F]

Hello RVH,

To remedy your problem, you can download the latest version of NI-SCOPE.  The file is 854 MB so it will take some time.  If you do not have the time to dedicate to downloading and installing the latest driver, you can simply copy the appropriate driver-associated files from the LabVIEW 7.0 directory to the LabVIEW 8.0 directory.

Best wishes,

Wallace F.

[RVH]

Thanks for this advice.  We decided to download the Ni-Scope update.  After this, the program was able to find all the necessary vi's itself and it could be run.  Unfortunately, the PCI-5124 card still did not acquire the data.  We ran a self-test on the card and got the following error message:

"Error -200313 occurred at Self Test

Possible Reason(s):

Measurements: Hardware clocking error occurred.

If you are using an external sample clock or an external reference clock, make sure it is connected and within the jitter and voltage specifications.  Also, verify that the rate of the external clock matches the specified clock rate.  If you are generating your clock internally, please contact National Instruments Technical Support."

We are not using an external clock.

[Wallace_F]

Hello RVH,

Regarding Error -200313, I recommend resetting the PCI-5124 in Measurement & Automation Explorer and then perform another self test.  If the device fails the self test again with the same error, you should call 866-275-6964 to speak with National Instruments technical support.

Best wishes,

Wallace F.