Installed LabView 8.2, Now Hibernate and Standby selection and tabs missing from menus

[dfkimball]

I installed LabView 8.2 Full Development System as well as the typical device drivers. LabView and my GPIB USB controller work fine. However, the Standy and Hibernate selections are now missing from my Shutdown menu. Note, I am using a new IBM Lenovo T60p laptop PC with Window XP. In additon, the Hibernate tab is missing from my Power Options menu, and the Standby selection always resets to  No Action. The Standby and Hibernate function keys are also disabled. Nothing happens when I try to use them.

I want my laptop PC to Standy or Hibernate when I am not using LabView, but I have been unable to restore the Standby or Hibernate functionality. I have uninstalled all the NI device drivers, but that did not work. I then uninstalled LabView and everything else under the National Instruments heading under the Add/Remove programs Control Panel. That did not work. I tried using Window Restore to the point before I installed LabView, but Windows reported that the restore was unsuccessful, and no changes were made to my computer.

How do I bring back the ability of my laptop PC to standby and hibernate. Note, it is not that the laptop attempts to standby or hibernate and then fails, but that the functionality seems to have vanished. I am concerned that I will have to re-image my PC and start from scratch.

Don

[whquaint]

You are not alone.  I don't use LabView at all, but I have a T60p and the Standby and Hibernate commands are missing.  I don't know exactly when it happened.  I have updated all of my Windows XP software and ThinkPad drivers using the automatic updaters.  I actually think it is a bug in one of the T60p ThinkPad drivers, but I can't prove that.  Lenovo wouldn't deal with me because my software is not identical to what they pre-load.

[dfkimball]

whquaint,

Good news, I found the problem that seems to unique to the IBM Lenovo T60p. I was using a 3rd party parallel port driver called SSIPDDP with NI-VISA and a LabView VI. The SSIPDDP driver is a hidden non plug and play driver, so I did not see it on my system device driver list, until I enabled view hidden drivers. I use the parallel port on my computer to control SOS (Silicon on Sapphire) RF switches from Peregrine semiconductor. I was using the wrong driver, and the driver was miss-configured in the 1st place.

When my parallel port controller card was plugged into the parallel port, then my T60p could standby or hibernate. When my parallel port controller card was not plugged into my parallel port, then standby and hibernate were disabled. Of course, this is backwards. I want to disable standby and hibernate when I am controlling external devices through my parallel port, not the other way around.

LabView was not the problem, and NI-VISA could be used to detect and set-up my parallel port with a LabView VI. I was using the wrong driver. I used this driver on my old IBM T42, and I did not have this problem, but this same driver causes a problem on my new IBM Lenovo T60p. This SSIPDDP driver I was using is hacked version of a old parallel port license dongle driver for PADS schematic entry and PCB layout.

If you are using a docking station, you may notice the your T60p standby and hibernate options appear only when you are plugged into your docking station.

Here are two solutions. I used the 1st solution and it worked, but I did not try the 2nd solution, since I need to use the driver sometimes.

Control Panels > System > Device Manger > View > Show Hidden Devices
--- Non-Plug and Play Drivers
--- --- SSIPDDP > Disable > Reboot

Alternately, if you are not using an SSI (Pink) parallel port key for PADS, OrCad, MatLab, or other CAD licenses,
under %SYSTEMROOT%, remove any of the following files, (if they exist), then reboot.
SYSTEM32\DRIVERS\SSIPDDP.SYS
SYSTEM32\DRIVERS\SSIDDDP.SYS
SYSTEM32\SSIVDDP.SYS

Sorry about the confusion.

Don

[whquaint]

No need to apologize.  In fact thanks very much for the reply.  I removed these files, rebooted, and now I have Standy and Hibernate again.  Yay!

We use a parallel port hardware lock for an engineering program called PSS/E from Siemens PTI.  The only parallel port I have is on the dock for the T60p.

I just got a bluescreen when trying to launch the program after removing these files.  The error was related to parport.sys.  I've had many bluescreens (~7) since geting this T60p.  Never had any with my T41p.

Luckily they also make USB hardware locks for this software, so I'll try that.

I found out this weekend the worst part about not having Standby or Hibernate.  I left my computer running on battery and stepped away for awhile.  When it got low, it couldn't do Standy or Hibernate.  The battery dropped to 0.0% and then the computer just died.  Not good.