08-24-2026 01:03 PM
Whenever I try and activate a license, every time I am greeted with this when I try and activate. I clearly have a Perpetual license. What gives? Frustration is setting in.
Eric1977_0-1787594291434.png
Eric1977_2-1787594513103.png
08-24-2026 05:49 PM
When did you buy that perpetual license? Was it over a year ago?
It is my understanding that a perpetual license is only good for the most recent edition at the time you buy it, plus patches to that edition. It used to include updates for a year after that as well, but I haven't checked that portion of it recently.
Also, your e-mail address is visible in your screenshot. FYI if that's the sort of thing you normally redact.
08-24-2026 05:53 PM - edited 08-24-2026 05:53 PM
Your second screenshot says it is the Community Edition. I thought you had to renew the FREE license every year... Which I always thought was rather silly.
08-25-2026 07:13 AM
@Kyle97330 wrote:
When did you buy that perpetual license? Was it over a year ago?
It is my understanding that a perpetual license is only good for the most recent edition at the time you buy it, plus patches to that edition. It used to include updates for a year after that as well, but I haven't checked that portion of it recently.
Also, your e-mail address is visible in your screenshot. FYI if that's the sort of thing you normally redact.
Yes, it was over a year ago. My company purchased the three-year license, and I thought it was good for upgrades too. Looks like I'll have to contact the Emerson/NI Salesperson.
And yes, I should have redacted that. Looks like I can't make edits to images I upload.
08-25-2026 07:15 AM
@Frozen wrote:
Your second screenshot says it is the Community Edition. I thought you had to renew the FREE license every year... Which I always thought was rather silly.
I downloaded that on my home PC, but then never used it, so I removed it.