PXIe-8370 in PXIe-1075 Chassis cannot seen on MAX

[Finnabon]

Hi comsats wah,

I'm going to assume your issue is different from the previous poster. So I've got some questions/ideas for you so I just listed them out below to keep things organized.

1. You make sure to power on the chassis before the computer, correct?

2. Does the computer boot at all? 

3. Does the SMBus Controller and PCI-PCI bridge appear in Device Manager?

4. What PXI Platform Driver have you installed?

5. Does anything appear in Measurement & Automation Explorer?

6. Have you tried upgrading your BIOS?

7. Have you tried the BIOS Compatibility software located here: http://joule.ni.com/nidu/cds/view/p/id/2071/lang/en (If not, be sure to check out the instructions in the readme)

8. Is the link light on the card lit?

[comsats wah]

Answer 1:first i on my SDR (1062q) then on my PC

Answer 2: YA computer boot correctly

Answer 3:Not detected smb pci-PCI IN DEVICE MANAGER

Answer 4:i installed labview Driver( ALL) labview 9.0

Answer 5: it show Cross sign

Answer 6;No, i did not upgrade my bios

Answer 7:No(Bios)

Answer 8:The link light in not turn on.

special thing:

when i first time used the SDR (1062q) it works correctly.after some days i check it,its not working.

Giving me problem of 8370 interface.

and i changed the slot 8370 of another 1062q(SDR Kit) it works correctly.

i think i have problem in my 8370 slot or it female connector. i think it some hardware problem.

both the 1062q kits are new.

Plz suggest me what i do

[comsats wah]

Thanks for giving attention to my problem

i m very thank full to u

[Finnabon]

If the PXI card works correctly in a different chassis on the same computer, there could be something wrong with this chassis.

What you are going to want to do is narrow down where the problem is coming from whether it be the PCI card, the PXI card, the cable, the chassis, or the computer. You can test this out using different scenarios that you know work, whether it be moving the PCI card to different slots, moving the PXI card to a different chassis, trying a different cable, or using a different computer. Once you can diagnose where the issue is coming from I can tell you what to do. If you think a card is broken, you can call NI and submit it for repair.

[comsats wah]

The problem is in PXI 8370 card,

All the things (computer ,chassis,PCI card etc) working correctly with another PXI 8730 card,i have two PXI card one is working and other is not working

tell how many possibilies of error in pxi 8370 card.

how i deal with this problems,

i also put PXI 8370 Card into another 1062q Chassis even it is not working.

[comsats wah]

Hi

I'm going to assume your issue is different from the previous poster. So I've got some questions/ideas for you so I just listed them out below to keep things organized.

1. You make sure to power on the chassis before the computer, correct?

2. Does the computer boot at all? 

3. Does the SMBus Controller and PCI-PCI bridge appear in Device Manager?

4. What PXI Platform Driver have you installed?

5. Does anything appear in Measurement & Automation Explorer?

6. Have you tried upgrading your BIOS?

7. Have you tried the BIOS Compatibility software located here: http://joule.ni.com/nidu/cds/view/p/id/2071/lang/en (If not, be sure to check out the instructions in the readme)

8. Is the link light on the card lit?