Problem with Installation 8.6

[RENN]

hi

i had lv 861 on my pc and uninstalled it since i found the  "Data Entry" problems with 861.

but i didnt install the patch on the link http://joule.ni.com/nidu/cds/view/p/lang/en/id/1276

i've installed lv86 again and after installation i cant start lv.

even i saw an error ' microsoft visual c++ runtime error'from NI licence manager.

please see the attachment.

any help will be appreciated.

RENN

[Ray.R]

You may need to contact an NI representative (customer support) for this one.

[Matteo_Bax · Accepted solution]

Hi,

First I would like to know which O/S you are using.

Maybe the Runtime Engine exe file is corrupt in the CD you are using to install LabVIEW.

In this case download LabVIEW Runtime Engine 8.6 from http://joule.ni.com/nidu/cds/view/p/id/1101/lang/en

I hope this can already help. If not, I am pretty sure, that the only solution we can find is to uninstall all NI Products and re-install all in the right order. For uninstallation I can give you a document which describes the best way to uninstall all NI products from your system completely and afterwards re-install them correctly. First install LV and then the patches and drivers. It is very important that LV is the first software you install. 

I hope it works. Before you uninstall read the following topics in this forum, these are very similar problems. But I think, you cannot avoid a re-installation. Maybe you even have to re-istall Windows!

http://forums.ni.com/ni/board/message?board.id=170&message.id=431818&requireLogin=False

http://forums.ni.com/ni/board/message?board.id=170&message.id=393587&requireLogin=False

Regards,

Matteo

[RENN]

Thank you all... i can't reinstall all the versions since 7.0 'cause of short of time.

i've reinstalled 861 with patch and it works! 

thanking you all again, especially Matteo for his support

RENN

Message Edited by RENN on 01-26-2010 06:43 AM