Runtime Engine 7.1.1 Disk 2 when starting Labview

[bkundework]

I have labview version 8.2.1 installed on my computer.

The other day I installed some application by another company that must have installed Labview Runtime Engine 7.1.1 on my computer.  I didn't need that program anymore, so I uninstalled it. 

Now anytime I try to run any labview programs on my computer, I get several dialog boxes wanting me to put NI Labview Runtime Disk #2 in my CD drive.

How can I get rid of these dialog boxes?

Please help!!!

[bkundework]

I forgot to mention the dialog boxes wants the NI Labview Runtime Engine 7.1.1 Disk #2.

Why went I load Labview 8.2 does it want to load the runtime engine for 7.1.1?  How can I get it not to do this?

[CharlieM]

Hi bkundework,

This issue seems very strange but I do have a few suggestions. The first idea that comes to mind is to repair LabVIEW 8.2.1 from Add/Remove Programs. If you no longer have the 8.2.1 disks or if a repair does not work, you should install the LabVIEW Run-Time Engine 8.2.1. This download is available on NI’s website.

These two ideas are the easiest ways to possibly fix things. If they don’t, a list of all the NI Software you have installed would be helpful for going forward.

[bkundework]

I tried re-installing Labview 8.2.1 but it didn't do any good. I still get the dialog boxes. I didn't try a repair. Do you think that will have better results than a reinstall?

I ended up re-installing the program that caused this problem in the first place and the problem went away. But I'm afraid that if I uninstall it the problem will return.

Thanks for your help.

Brian

[CharlieM]

Brian,

I’m sorry to hear that didn’t work. It sounds like leaving that software on your computer may be the easiest solution. However, if you are interested in spending more time on the issue, you could use the MSIBlast utility to find and delete the 7.1 installers. This utility is available at ftp.ni.com/outgoing . Other than this, reformatting you computer is the only sure fire way to remove the problem (along with everything else).

You may also want to post the name of the software that caused this problem incase another customer has had the same issue.

Best Regards,

[parthabe]

Charlie,

Is the fpt link a vaild one or meant for NI's internal purpose only ?

[CharlieM]

Brian,

For further clarification, I only suggested the MSIBlast utility because it will recognize and give you the option of removing the installers. If you were interested, you could run the utility and browse to find LabVIEW 7.1 software. You could then remove those remnants if any existed.

I’m not sure if this will fix it but it is the last idea I have that is not drastic. Also, ftp.ni.com/outgoing or ftp://ftp.ni.com/outgoing/ is where NI employees can pass files to customers for troubleshooting issues.