LabVIEW

cancel
Showing results for 
Search instead for 
Did you mean: 

repeated blue screen crash when running labview 8.2 on Dell optiplex GX620

Hi, I have recently experienced a series of 'blue screen' crashes on a Dell Optiplex GX620 while running Labview 8.2. The dell is running Windows XP SP2 with an ATI Radeon X600 graphics card. Labview is interfacing with a NI DAQPad 6015 device. The computer is a dedicated Labview machine so there is no other third party software that has been installed that could be causing the problem. Also, the computer is one of three identical machines, the only one that has labview installed and the only one that is crashing. Upon rebooting after the first 'blue screen' crash an error report indicated that there was a problem with the ATI graphics driver and suggested updating the driver to the latest version. This was done. Upon rebooting after the second 'blue screen' crash an error report indicated that there was a problem with the RAM. Both of these crashes occurred while running a labview application. A further two incidents have occurred where the computer has restarted for no apparent reason while running a labview application. I was wondering if you were aware of any known issues/incompatibilities with my specific machine and labview 8.2, or if there could be any other known issues with labview that might be causing the crashes. It should also be noted that this is a new setup and these crashes have occurred in relatively short time frame. Thanks for your help!
0 Kudos
Message 1 of 2
(3,339 Views)
Hi,

To have a better understanding of what is causing the blue screen crash and the Windows restart, we may need to retrieve the memory dump caused by the crash in Windows XP.  Before we actually get into that, we may need to disable Automatic Reboot by Windows when it crashes.  I have attached a link that describes how to disable computer reboot after a crash and I have also attached a link of how to retreive the memory dump.  Let me know how it goes!


Why Does My Computer Automatically Reboot For No Reason?

How Can I Create a Kernel Memory Dump When Windows Crashes?
(Note that we want to select Complete memory dump, not Kernel Memory dump)

Regards,

Nadim
Applications Engineering
National Instruments
0 Kudos
Message 2 of 2
(3,316 Views)