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Lookout 5.1 Application Error

Hi

 

  I have a Lookout 5.1 application running under Windows XP Pro that has been running for over a year and all of the sudden we are getting Lookout application errors in GDI32.dll. We have not changed anything in the system and it is not connected to a network so it cannot update itself. The error happens at 11:59PM which is when it is setup to print the alarm logs and a screenshot of the main process screen. It will keep getting this error nightly unless the computer is rebooted and then it seems to go 2 to 3 weeks before we get the error again. I have scanned the drive for any issues and everything checks ok. I have run memory test and they come back ok also. I have also run a virus scan even though there is no network connection in case someone inserted a disk that may have been infected and it also came back ok. Any ideas would be greatly appreciated as this application runs a citys fresh water system and having it crash causes alot of issues. I have attached a PDF file with the error.

 

Thank You

Rob Miller

 

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The GDI32.dll is a windows component for graphics.

 

I guess the crash happend when lookout tried to call GDI32.dll to get the panel screen.

 

I'm not sure what's wrong. An idea is to update the Logos. You can get the Logos 4.5.1 from http://joule.ni.com/nidu/cds/view/p/id/501/lang/en

 

Ryan Shi
National Instruments
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I will update the Logos and see if that helps.

 

Thank you

Rob

 

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