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Lookout 6.6 - Logon Error: Security file does not exist

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I'm trying to run Lookout 6.6 evaluation. It loads fine, I get a message saying that it's running evaluation version. I press OK to clear that box and a logon window opens. It's filled in with the default settings, Administator, local doman, no password. I click Log On and it gives me the error which is in the subject line, security file does not exist.

 

I've read on here that the lookout.sec file doesn't exist in the System32 folder. In this case, I've found it and it's there.

 

I've trying different user names, I took the .sec file and copied it in various locations: windows folder, and the programs root folder - obviously there was no effect. I tried editing the lookout.ini file to remove the log on information to see if that clears it up (even deleted the file to see if that work), but to no avail. I also tried re-installing the program, but there is no uninstall button - windows program removal tool cannot even remove, modify, or repair the program. I ran the install a couple of times as well.

 

Does anyone know what I can do?

 

Here's what I'm running:

(I bought this computer today)

Windows 7 x64-bit Home Premium

4gb ram

500gb hard drive

 

It's very minimal, since all the computer is meant to do is run this program and replace the computer Lookout 5.0 was running on (mobo got fried).

 

- Please - let me know if you have any suggestions.

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I have not had this issue (Lookout 6.2 on Win 7 x64), have you tried running the program as admin?

 

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Forshock - Consult.Develop.Solve.
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Hi Mike! Thanks for replying!

I've just tried it in admin mode and it hasn't worked. I've also tried using compatability mode, but to no avail.

I downloaded the lookout 6.2 version to try and it gives me the same error as well.

 

Another thing to note, I tried uninstalling it (either lookout 6.6 or 6.2 doesn't matter), but all options it gives (modify, repair, and uninstall) are all greyed out. 😞

 

 

Any thoughts/ideas?

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Solution
Accepted by topic author PioneerParts

Figured out how to uninstall it. After doing that and reinstalling it seemed to work. Not sure why.

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