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Problem showing remote systems in MAX

I am having trouble viewing traces set up on remote systems in Max.  I am using version 4.2.0.3001.  Whenever I try to set up a new remote system, it cannot find any remote computers.  I have tried using both the computer name (which is resolved to an IP address in the hosts file) and the just IP address.  I get this error:  "Unable to initialize connection to remote system(s)."

 

I am able to ping the remote computer and browse to it in Windows Explorer.

 

Does anyone have any ideas?

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Message 1 of 6
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Do you want to view the data in Citadel database? 

How do you "set up a new remote system"? To view the trace, you just need to create the trace viewer. Select Historical Data->Citadel 5 Universe, right click on it and New->Trace View.

You don't need to expand the "Remote System", unless you try to connect fieldpoint or pxi.

 

 

Ryan Shi
National Instruments
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Message 2 of 6
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I'm getting the same problem! I can ping the device but I cannot connect it througth MAX, can anybody help?

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Message 3 of 6
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Which device?

Ryan Shi
National Instruments
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Message 4 of 6
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it is not ni device. it's: agilent 34980a. i'm trying to reach it through global network but when i'm at the place where i have my device in local network everything is working fine.

 

thanks for responce!

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Message 5 of 6
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You'd better post this problem in LabVIEW forum or the Instrument Control forum.

Ryan Shi
National Instruments
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