Problems with mailer object

[F Heatherly]

Please help as I can't figure out what I am doing wrong.

First, let me say that I am not a very proficient user of Lookout and I have been thrown in to get the new 6.0 version running (we have been using the 5.0 version for quite a long time).

I am trying to get an email sent out when an alarm is created. I have created a Mailer Object that works when I click the Send Email button on the panel, but no email is sent out when an alarm is generated.

I can't seem to figure out how to get the Mailer Object connected to the alarms.

[Khalid]

You will want to use an Alarm object (as opposed to the $Alarm). And then use its Active datamember to trigger the Mailer object.

Regards,

-Khalid

[Ryan.S]

Connect the $Alarm.update to "send" of Mailer. Each time there is a new alarm, "update" goes high and trigger the Mailer object.

[F Heatherly]

Connecting the $Alarm.update to "send" of Mailer solved my problem. I had it going connected to the Send button on the panel.

Thanks for your help.