I am using Lookout 4.0.1 B51. In the mean time, I did find a machine that
everything works on, running NT 4, B1381 SP3. I have noticed that sometimes
when I shut down a process under IE, it will hang after the window has closed
and I have to use task manager to kill it (related?).
Jim
"Ross Houston" wrote:
>>Jim,>>Are you using Lookout 4.0 or Lookout 4.0.1? There is a known problem
with>Lookout 4.0 that could possbily manifest itself as what you describe.
(It's>process-dependent though, so it might not misbehave in every process.)
The>problem was not with the ActiveX side of things at all, but with Lookout>itself.
When you hit the refresh button, you are essentially telling Lookout>to
shutdown completely and then re
start immediately. In a multithreaded>application
this can sometimes cause trouble if some of the threads from>the old run
are still around when the new run starts. In Lookout 4.0.1 we>made sure
that all of these threads are gone and that Lookout starts clean.>>Ross Houston>Lookout
R&D>>"Jim Mauldin" wrote:>>>When using a web
client, everything works fine the first time in. If I>use>the "refresh"
button or "back" button and then try to load any web client>I>end up with
a blank screen. The "need to load files" dialog comes up,>the>files download
and then dies. If I close IE, and start over, it works,>once.>>I've>talked
to NI but they can not duplicate the problem, but they think>the problem>is
in an IE or Windows setting. I tried the web demo on the>NI site and>had
the same problem. I have tried files on various computers>with Win95,>Win98,
NT IE4 and IE5. I even tried to unload all of Lookout>and IE and then>reloading
IE with all the defaults. The sa
me problem occurs>on all. >>Microsoft's>site
mentioned a way to review the error log files when active>x clients>fail
to load. No errors there.>>Has anyone seen this problem?>