microsoft sql server error 25003

[hound]

I have noticed a problem with lookout - the software stops collecting/updating data and there are nop alarm messages from lookout. I noticed that there was a microsoft sql error 25003. Does lookout use microsoft sql? Has anyone seen this error before?

Thanks,

Gene

[Ryan.S]

Yes, Lookout does use Microsoft sql.

I have never seen this error before, so I go to microsoft website to find something. There are some kbs that talks about this error 25003, but I'm not sure if they are what you need.

One thing I want you to confirm, does lookout stop the communication with PLC? If it only stops logging data, I think it can be the sql issue. But if it can't communicate with PLC, it may be the opc issue, not related to the database.

[hound]

Ryan,

The Lookout Project stops communicating with the Fieldpoint Unit. I can start the measurement and automation software and it will communicate with the fieldpoint unit.

Thanks,

Gene

[Ryan.S]

What's your Lookout's version? Which object do you use, OPCFieldpoint or Fieldpoint?

OPCFieldpoint sometimes loses the communication with fp in Lookout 6.0.2. There is a fix on NI website.

[hound]

Ryan,

I think that I am using OPC Fieldpoint on this project. Can you point me to the fix on your web site?

Thanks,

Gene

[Ryan.S]

Apply the Lookout6.0.2 updates, the 1.4Mb patch.

http://joule.ni.com/nidu/cds/view/p/id/506/lang/en

Before you copy the cbx files to lookout folder, backup the original files.

Message Edited by Support on 02-04-2009 04:43 PM