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gigE camera - Attribute out of range 0xBFF69012

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I can see the camera using the Basler viewer software. I can also see the camera in MAX if I keep clicking on the GenICam source icon, which also appears in parallel with the scA1390_17gm icon in devices/imaqdx although the camera mode seems odd and the packet size is set to 0! This doesn't seem right to me. Initially when you click on the GenICam source icon a red cross appears, but if you right click and try again you can access the camera. All very puzzling.

 

Any help would be greatly appreciated.

 

LightWorker

 

 

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Just  a brief update on this. My problems seemed to disappear when I uninstalled the March 2010 version of the image acquisition software and installed the November 2009 version. Everything behaved just as it should. Another PC (running windows 7 64 bit) had exactly the same problems with the March version. I am now going to uninstall this and try the previous version. All my PCs running earlier versions of image acquisition seem to work fine.

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Accepted by topic author LightWorker

LightWorker,

 

Have you tried the August 2010 release? There was a combination of items (updates to the Basler firmware and updates to the third-party GenICam component) that could cause incompatibilities that were addressed in this release. One of the issues potentially affected the Scout and Pilot series with firmware version 3.2-x and 3.3-x. Newer firmware versions form Basler should fix this as well, but later IMAQdx versions also work around the issue.

 

The grabbing the August 2010 release here:

http://joule.ni.com/nidu/cds/view/p/id/2137/lang/en

 

Eric

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Eric,

 

The Aug 2010 release seems to work fine - thanks for the tip. I didn't know there was an August release.

 

Regards

LightWorker

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The same happened to me with VAS August 2010, Windows 7 x64 and a sca1390 camera with 3.3-1 firmware.

 

What has worked for me: reinstall VAS August 2010, but without the 64bit GEV driver support.

 

Bye

 

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