09-17-2010 07:13 AM
I have a Basler Scout camera scA1390-17gm and have experienced the "Attribute out of range error" on several PCs recently. On most PCs I have overcome the problem by restricting the packet size to 1500 bytes. However, on my newest PC this seems to have no effect. Furthermore it seems impossible to even save the data in MAX. Everytime I click on a control to change an attribute - any attribute - this error message appears. I have tried Realtek and Intel Pro network cards, re installed LabView and updated the xml file. All to no effect. In the past I have had no problems with this camera.
I can see the camera using the Basler viewer software. I can also see the camera in MAX if I keep clicking on the GenICam source icon, which also appears in parallel with the scA1390_17gm icon in devices/imaqdx although the camera mode seems odd and the packet size is set to 0! This doesn't seem right to me. Initially when you click on the GenICam source icon a red cross appears, but if you right click and try again you can access the camera. All very puzzling.
Any help would be greatly appreciated.
LightWorker
Solved! Go to Solution.
09-20-2010 03:07 AM
Just a brief update on this. My problems seemed to disappear when I uninstalled the March 2010 version of the image acquisition software and installed the November 2009 version. Everything behaved just as it should. Another PC (running windows 7 64 bit) had exactly the same problems with the March version. I am now going to uninstall this and try the previous version. All my PCs running earlier versions of image acquisition seem to work fine.
09-20-2010 11:27 AM
LightWorker,
Have you tried the August 2010 release? There was a combination of items (updates to the Basler firmware and updates to the third-party GenICam component) that could cause incompatibilities that were addressed in this release. One of the issues potentially affected the Scout and Pilot series with firmware version 3.2-x and 3.3-x. Newer firmware versions form Basler should fix this as well, but later IMAQdx versions also work around the issue.
The grabbing the August 2010 release here:
http://joule.ni.com/nidu/cds/view/p/id/2137/lang/en
Eric
09-21-2010 06:12 AM
Eric,
The Aug 2010 release seems to work fine - thanks for the tip. I didn't know there was an August release.
Regards
LightWorker
02-04-2011 03:59 AM
The same happened to me with VAS August 2010, Windows 7 x64 and a sca1390 camera with 3.3-1 firmware.
What has worked for me: reinstall VAS August 2010, but without the 64bit GEV driver support.
Bye